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Frequently asked questions

What we're asked most often

Laser hair removal

Does laser hair removal hurt?

The laser head is cooled to −16 °C and the skin is protected at the moment each pulse is fired. Most clients describe a brief tingling sensation. On sensitive areas such as the bikini line, we apply cold before the session.

How many laser hair removal sessions are needed?

Allow 4 to 8 sessions on non-hormonal areas (legs, underarms) and around ten on hormone-dependent areas (face and bust for women, chest and back for men). The number of sessions depends on your hormonal type, your age and the area: we review your progress at every session.

Do I have to pay for packages in advance?

No, we never ask for payment in advance: packages can be paid session by session, with no contract tying you in. If you would rather pay for them all upfront, you can — the choice is yours.

Does the laser work on olive or dark skin?

Yes. The quad-wavelength diode laser combines four wavelengths, including the 1064 nm YAG, which is safe on darker skin phototypes. It does not work on white hairs, which no longer contain any melanin.

How should I prepare for my laser session?

Shave the area the day before, avoid all sun exposure and sunbeds, do not bleach the hairs, and do not use tweezers or depilatory cream between sessions.

Face

How many HIFU Genius sessions are needed?

It depends on the degree of skin laxity to be treated and on the area. The number of sessions is set during the assessment, which is free: the prices shown are per session. The HIFU Genius protocol brings four devices together in the same session, which is not the case with standard HIFU.

Is HIFU painful?

Today's devices are considerably more comfortable than the first generations. For sensitive skin, or if you feel apprehensive, HIFU Frozen, which is completely painless, is built into the protocol.

Permanent makeup

How long does permanent makeup last?

From 12 to 24 months, depending on your skin, your sun exposure and your rate of cell renewal. An annual touch-up revives the pigment.

Do you offer microblading?

No, and that is a deliberate choice. Microblading does not age well: the strokes thicken and the pigment eventually blurs. We work exclusively with an electric dermograph, for a more precise and longer-lasting result.

The institute

Do I have to pay for the assessment?

No. Body contouring, cryolipolysis and rejuvenation assessments, as well as the laser hair removal consultation, are free and with no obligation.

Can I pay in instalments?

Yes, payment in instalments is available at the institute. The terms are explained during your assessment.

How do I cancel or reschedule an appointment?

From your client account, up to 24 hours before the appointment. After that, please call the institute.

More answers, by topic

The institute

Appointments, consultation and payment

Before and after a treatment

Laser hair removal

Face and beauty

Body contouring

Gifts, shop and loyalty

Can't find your question? Write to us or call the institute on +33 6 12 78 44 19. For any health-related question, please consult a healthcare professional.

A free consultation, with no obligation

We look at your skin, listen to your goal and tell you what works — and what won't. You receive a quote before any session.

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