Frequently asked questions
What we're asked most often
Laser hair removal
Does laser hair removal hurt?
The laser head is cooled to −16 °C and the skin is protected at the moment each pulse is fired. Most clients describe a brief tingling sensation. On sensitive areas such as the bikini line, we apply cold before the session.
How many laser hair removal sessions are needed?
Allow 4 to 8 sessions on non-hormonal areas (legs, underarms) and around ten on hormone-dependent areas (face and bust for women, chest and back for men). The number of sessions depends on your hormonal type, your age and the area: we review your progress at every session.
Do I have to pay for packages in advance?
No, we never ask for payment in advance: packages can be paid session by session, with no contract tying you in. If you would rather pay for them all upfront, you can — the choice is yours.
Does the laser work on olive or dark skin?
Yes. The quad-wavelength diode laser combines four wavelengths, including the 1064 nm YAG, which is safe on darker skin phototypes. It does not work on white hairs, which no longer contain any melanin.
How should I prepare for my laser session?
Shave the area the day before, avoid all sun exposure and sunbeds, do not bleach the hairs, and do not use tweezers or depilatory cream between sessions.
Face
How many HIFU Genius sessions are needed?
It depends on the degree of skin laxity to be treated and on the area. The number of sessions is set during the assessment, which is free: the prices shown are per session. The HIFU Genius protocol brings four devices together in the same session, which is not the case with standard HIFU.
Is HIFU painful?
Today's devices are considerably more comfortable than the first generations. For sensitive skin, or if you feel apprehensive, HIFU Frozen, which is completely painless, is built into the protocol.
Permanent makeup
How long does permanent makeup last?
From 12 to 24 months, depending on your skin, your sun exposure and your rate of cell renewal. An annual touch-up revives the pigment.
Do you offer microblading?
No, and that is a deliberate choice. Microblading does not age well: the strokes thicken and the pigment eventually blurs. We work exclusively with an electric dermograph, for a more precise and longer-lasting result.
The institute
Do I have to pay for the assessment?
No. Body contouring, cryolipolysis and rejuvenation assessments, as well as the laser hair removal consultation, are free and with no obligation.
Can I pay in instalments?
Yes, payment in instalments is available at the institute. The terms are explained during your assessment.
How do I cancel or reschedule an appointment?
From your client account, up to 24 hours before the appointment. After that, please call the institute.
More answers, by topic
The institute
- What are the institute's opening hours?
- Do you speak English?
- Who performs the treatments?
- Is Samantha Esthétique a beauty institute or a medical practice?
- How is the equipment cleaned and disinfected?
- Are the before-and-after photos of real clients?
- From what age can you have a treatment?
- Are men welcome?
Appointments, consultation and payment
- How do I book an appointment?
- How can I see when an appointment is available?
- How do I cancel or move an appointment?
- What happens if I am running late?
- Is the beauty consultation really free?
- Which consultations are free?
- Which payment methods do you accept?
- Can I pay in instalments?
- Do I have to pay for a package in advance?
Before and after a treatment
- How should I prepare for a session?
- What are the contraindications to treatments?
- Can I have treatments while pregnant or breastfeeding?
- How many sessions will I need?
- How long should I leave between two sessions?
- Can I combine several treatments on the same day?
- Can I go about my day straight after a treatment?
- Can I go in the sun after a treatment?
- Can I exercise after a session?
- Can I wear make-up after a treatment?
- How long do the results last?
- How should I prepare for a wedding or special event?
Laser hair removal
- Does laser hair removal hurt?
- Is laser hair removal permanent?
- How long does a laser hair removal session take?
- How should I prepare for a laser hair removal session?
- What should I avoid after a laser session?
- Does laser work on white or blonde hair?
- What is the difference between laser and IPL?
- Do you offer laser hair removal for men?
Face and beauty
- What is the HIFU Genius protocol?
- Does HIFU hurt?
- When do HIFU results show?
- How long does a HIFU session take?
- What is HIFU Frozen?
- How can wrinkles be softened without surgery?
- How are pigmentation spots treated?
- What do you offer for acne?
- Can scars be reduced?
- How is a double chin treated?
- What can be done about eye bags and dark circles?
- How can ageing hands be rejuvenated?
- Which peel should I choose?
- What is the AquaFacial?
- How does Infini fractional radiofrequency work?
- What is LED photomodulation for?
- How does IPL work on the skin?
- What is the Plasma Shower?
- What are exosome treatments?
- What is nano-needling?
- What is electroporation?
- What is the OxyPure facial?
- What does the 3 MHz facial ultrasound do?
- What is BB Glow?
- What do you offer for hair loss?
- Do you do microblading?
- Does permanent make-up need touch-ups?
Body contouring
- How does cryolipolysis work?
- How long does a cryolipolysis session take?
- What is Ultra Cryo?
- Will your treatments make me lose weight?
- How is cellulite treated?
- What can be done about fibrous cellulite?
- Can stretch marks be reduced?
- How does cavitation work?
- What is EMS used for?
- What is body HIFU?
- How are saddlebags treated?
- What can be done about the inner arms?
- How can I firm up my stomach after pregnancy?
- How can skin be tightened after weight loss?
- How can I shape and lift my buttocks?
- What do you offer for heavy legs?
- What can be done about excessive sweating?
- What are the VIP packages?
Gifts, shop and loyalty
- How do gift vouchers work?
- How can I give a treatment as a gift?
- Can I buy treatments online?
- How do the auctions work?
- How do loyalty points work?
- What is the mailing list for?
- Is there an app?
- What can I do in my personal account?
Can't find your question? Write to us or call the institute on +33 6 12 78 44 19. For any health-related question, please consult a healthcare professional.
A free consultation, with no obligation
We look at your skin, listen to your goal and tell you what works — and what won't. You receive a quote before any session.